Easy Guide to BISP 13500 Payment Withdrawal via ATM & Centers

The Government of Pakistan has once again initiated the much-needed financial aid under the Benazir Income Support Programme (BISP) for deserving families across the country. As of 2025, the new installment of Rs. 13,500 is being distributed in phases, and both ATM withdrawals and payment center collections are available. For many families relying on this aid, clarity on the withdrawal process and eligibility criteria is essential. That’s exactly what we’re covering in this easy-to-understand, step-by-step guide.

Let’s walk through how you can check your eligibility, withdraw your funds, and avoid fraud or complications during the process.

Introduction to the 2025 BISP New Installment

What’s New in the 1st Phase?

Starting in February 2025, the first phase of BISP payments of Rs. 13,500 has been initiated for beneficiaries who are either newly registered or have updated their status through a recent survey. Unlike previous installments, this phase brings better digital tracking, more widespread ATM access, and improved transparency in fund distribution. This initiative ensures that every rupee reaches the hands of eligible recipients.

The installment process began just after mid-February, and beneficiaries are now receiving notifications via SMS from BISP (8171) regarding their payment availability. If you’ve registered or verified your data recently, you are likely part of this first wave.

Who Will Receive Rs. 13,500 Assistance?

Not everyone will get this payment. Only families meeting the BISP eligibility criteria—especially those who have completed a new household survey—are included. Those with unverified data or past disqualification may need to wait or reapply. Here’s the breakdown:

Families with a poverty score under the eligible threshold.
Those who completed the NSER (National Socio-Economic Registry) update.
Women registered as heads of the household.

If you meet these conditions and haven’t received a message yet, don’t panic. Payments are being rolled out gradually, and your turn might be next.

Also Read: BISP April 2025 Payment Verification – Latest Update

Confirming Eligibility for BISP Payment

Steps to Check If You Qualify

Before heading to the ATM or a payment center, check whether your payment is ready. BISP provides multiple ways to verify your status:

SMS Check: Send your CNIC number to 8171 via SMS. If your payment is ready, you’ll get a confirmation message.
Online Portal: Visit the BISP 8171 portal and enter your CNIC to see your payment details.
Visit a BISP Office: If you’re unsure about your status, the nearest BISP office can help you confirm your eligibility.

These checks are crucial. Going to a center without confirmation may lead to long waits or disappointment.

Easy Guide to BISP 13500 Payment Withdrawal via ATM & Centers – 2025 1st Phase Details

Importance of Recent Survey or Update

The latest NSER survey is the key to unlocking this payment. If your data hasn’t been updated in recent years, or if your household details have changed, you might miss out. The government uses this data to ensure the right people receive aid. Updating your information is as simple as visiting a BISP office with your ID and proof of residence.

Beneficiaries who skipped this process last year are facing delays, so don’t let your payment hang in the balance—update if needed.

Withdrawing BISP Payment through ATM

Step-by-Step Guide to ATM Withdrawal

ATM withdrawals are super convenient if you know the steps. Here’s how to get your Rs. 13,500 smoothly:

Find a Partner Bank ATM: Use ATMs from banks like HBL, Bank Alfalah, or UBL that are linked with BISP.
Insert CNIC or Select BISP Option: Some machines have a dedicated BISP button.
Verify via Thumbprint: Use the biometric scanner to verify your identity.
Confirm Amount: If eligible, the screen will show the available funds.
Withdraw Cash: Click “Withdraw” and collect your Rs. 13,500.

You don’t need an ATM card for this process—just your CNIC and thumbprint will do.

Thumb Verification & Error Handling

Thumb not matching? It happens. Dust, dry skin, or injury can all cause verification issues. Here’s what to do:

Try again after cleaning your finger.
Use another hand or finger if the machine allows.
Visit a BISP center for manual assistance.

Never share your CNIC or personal data with others. And avoid middlemen offering “help”—they often scam people out of their rightful payments.

Using BISP Payment Centers for Cash Withdrawal

When to Visit Payment Centers

If ATM withdrawal fails or your area doesn’t have a working ATM nearby, visit your designated BISP payment center. These centers are usually set up in schools, government buildings, or union council offices during payout periods.

Ideal for:

Senior citizens or those unfamiliar with ATMs.
People in rural areas with no ATM coverage.
Beneficiaries facing thumb verification errors.

Check your SMS for your designated center and time slot to avoid long queues.

Required Documents & Verification Process

To get your payment from a center, carry:

Original CNIC
Copy of CNIC (some centers ask for it)
SMS confirmation (if available)

The process is straightforward:

Show your CNIC to the representative.
Get your thumb verified.
Receive your Rs. 13,500 cash on the spot.

Always collect a receipt and count your money before leaving the counter. If any deductions are demanded, report it immediately.

Key Guidelines for Beneficiaries to Follow

Common Mistakes to Avoid

Thousands of BISP beneficiaries end up facing delays or even missing their payments due to avoidable mistakes. To ensure a smooth experience and get your Rs. 13,500 without any hassle, steer clear of the following errors:

Relying on Middlemen: One of the most common and dangerous mistakes. Never hand over your CNIC, PIN, or any personal information to strangers claiming they can “speed up” the process. This leads to fraud and deductions.
Not Verifying Eligibility First: Don’t visit centers or ATMs without confirming if your installment is available. Always check via SMS (8171) or the BISP online portal to save time and avoid confusion.
Ignoring Documentation Requirements: Forgetting your CNIC or not having an updated copy can delay your payment. Always double-check before leaving home.
Visiting the Wrong Center: BISP often assigns specific payment centers based on your area or tehsil. Going to the wrong one can result in rejection or long waits.

By staying organized and informed, you’ll avoid unnecessary stress and ensure your financial assistance reaches you safely and on time.

Also Read: Benazir Taleemi Wazaif: Check Payment via CNIC on 8171

Reporting Fraud or Misconduct

Transparency is one of the BISP program’s core pillars. Yet, misuse and exploitation can still happen, especially at local centers. If someone—whether it’s a representative or a third party—asks for a “fee” or attempts to withhold part of your payment, you must report it immediately.

Here’s how you can protect your rights:

BISP Helpline: Dial 0800-26477 free of cost to register a complaint.
Local BISP Office: Visit your nearest office and file a complaint in person.
Online Complaint Portal: Use the official BISP complaint page for digital submissions.

Make sure you keep receipts, messages, or witness accounts if you’re lodging a complaint. Your action not only protects your own payment but also helps others from falling victim to the same scam.

Final Words

Stay Alert, Stay Safe

The BISP Rs. 13,500 installment in 2025 is a critical lifeline for millions of families. Whether you’re withdrawing through an ATM or collecting from a payment center, understanding the right procedure is your best shield against confusion or fraud.

Keep these key points in mind:

Always verify your eligibility first through SMS or the 8171 portal.
Use BISP-approved ATMs or visit your designated payment center.
Never share personal info with others and report any shady behavior.
Keep documents ready, and follow instructions to ensure a hassle-free experience.

This financial aid is your right. Don’t let misinformation, fraud, or small mistakes stop you from receiving it.

FAQs

How often is the BISP installment released?

The BISP payments are generally released quarterly, but specific installment dates can vary. For 2025, the first phase began mid-February, and future dates will be communicated via SMS from 8171.

Can I use any ATM to withdraw BISP funds?

No, you must use an ATM of a bank that is partnered with BISP, like HBL or Bank Alfalah. Not all ATMs support biometric verification, which is mandatory for BISP withdrawal.

What should I do if my fingerprint isn’t recognized at the ATM?

If your thumbprint isn’t working, try again after cleaning your finger. If that fails, visit your nearest BISP payment center with your CNIC, where manual verification may be possible.

How do I update my information in the BISP database?

Visit your nearest BISP office and request to update your details through the NSER system. Bring all relevant documents including your CNIC, proof of address, and any updated household information.

Is there a helpline for complaints?

Yes, BISP operates a toll-free helpline: 0800-26477. You can also visit the official BISP website to submit complaints or seek help with technical issues.